Shipping policy

Welcome To Paw Carry Shop

At Paw Carry Shop, we are committed to delivering your order safely, quickly, and reliably. We understand how important timely delivery is, and we work hard to provide a smooth shipping experience for every customer across the United States.

This Shipping Policy explains our processing times, shipping rates, delivery estimates, and other important shipping information related to your order.

Shipping Availability

We currently ship to addresses within the United States only.

At this time, international shipping is not available through Paw Carry Shop.

Order Processing

Orders are processed during our normal business hours.

Processing Details

Business Days: Monday – Friday
Order Cut-Off Time: 03:00 PM (EST)
Handling Time: 1–2 business days

Orders placed after the daily cut-off time may begin processing on the next business day.

Please note that orders are not processed on weekends or major holidays.

Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery timeframe is:

Transit Time: 5–7 business days
Estimated Total Delivery Time: 6–9 business days

Most orders arrive within the estimated timeframe. However, delivery delays may occasionally occur due to weather conditions, carrier issues, holidays, or other unforeseen circumstances.

Shipping Rates

All prices on our website are displayed in USD.

Shipping Costs

Free Standard Shipping on all orders over $49
Flat Rate Shipping Fee: $4.50 for orders under $49

Shipping costs are clearly displayed during checkout before payment is completed.

Shipping Carriers

To provide dependable delivery service throughout the United States, we work with trusted shipping carriers, including:

USPS
UPS
FedEx
DHL eCommerce

The carrier selected for your shipment may vary depending on your location, package size, and shipping availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to become available after shipment confirmation.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally happen due to circumstances outside our control, including:

Severe weather conditions
Carrier transportation delays
High seasonal shipping volume
Public holidays
Incorrect shipping information provided during checkout

If your order is significantly delayed, please contact our support team and we will gladly assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details when placing an order.

Paw Carry Shop is not responsible for delivery issues caused by incomplete or incorrect shipping information submitted during checkout. If you notice an error in your shipping address, please contact us immediately before your order is shipped.

Lost Or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

To help us resolve the issue quickly, please include:

Your order number
A brief description of the issue
Photos of the package or item, if applicable

Our team will review the situation and work toward an appropriate resolution.

Contact:

Paw Carry Shop

Address: 2175 70th St, Brooklyn, NY 11204, United States
Email: support@pawcarryshop.com
Phone: +1 (302) 469-4552
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM
Time Zone: Eastern Standard Time (GMT -05:00)